Customer Center

One Cypress Energy strives to provide a zero-defect methodology when processing royalty and working interest payments. If you have questions about updating your division order information, please contact Stacy Tanet at satanet@onecypressenergy.com, or by phone at 210-340-5900 x316.

Name Change:

Submit your request and a copy of the pertinent document (name change certificate, marriage certificate, divorce decree) via one of the following:

Mail:

One Cypress Energy
ATTN: Name Changes
10100 Reunion Place #350
San Antonio, TX 78216

Fax:

(210) 340-5901, ATTN: Stacy Tanet

Address Change:

Submit your written request via by mail, fax, or email. For faster service, please include your owner number / lease number.

Mail:

One Cypress Energy
ATTN: Address Changes
10100 Reunion Place #350
San Antonio, TX 78216

Fax:

(210) 340-5901, ATTN: Stacy Tanet

Lost Checks:

If you’ve lost a check, One Cypress Energy can stop payment and issue a replacement. For assistance, please contact Stacy Tanet at (210) 340-5900 x316. For faster service, please have your owner number or lease number ready.

1099 Information:

Production payments are reported annually in a 1099 MISC form, and on your final check stub of the year. 1099 MISC forms are issued in the January that follows the end of the reported year.

Interest Transfer:

One Cypress Energy should be furnished with recorded documentation anytime an owner’s interest changes. To ensure that interests are transferred in a timely manner, please furnish our office with the applicable documentation filed in the county where your property is located. Documents may be submitted:

By Mail:

One Cypress Energy
ATTN: Name Changes
10100 Reunion Place #350
San Antonio, TX 78216

By Fax:

(210) 340-5901, ATTN: Stacy Tanet

Applicable Documentation

  • Conveyance: Copy of the Assignment, Bill of Sale or Deed conveying the interest.
  • Trust: Copy of the Trust Agreement which states the interest as a part of the Trust, or a copy of the documentation transferring the interest into the Trust and a copy of the documentation appointing the Trustee.
  • Division Orders to the Estate: Letters Testamentary or other pertinent documentation appointing an estate representative, as well as a copy of the Death Certificate.
  • Division Orders to Beneficiaries – Probated Will: Order admitting the Will to Probate and a copy of the Will.
  • Division Orders to Beneficiaries – Will has not been probated: Will, Death Certificate, Affidavit of Heirship**.
  • Division Orders to Beneficiaries – no Will: Death Certificate, Affidavit of Heirship**.

 

 ** The Affidavit of Heirship should be signed by two impartial parties who are familiar with the descendant. Neither affiant should be a member of the descendant’s family. The Affidavit of Heirship should address the family and marital history of the descendant; it should further include statements regarding where the descendant left a Will, and stating that all debts and taxes have been paid.