Customer Center

One Cypress Energy is focused on providing a zero defect methodology when processing our royalty and working interest payments. If you have questions about updating your division order information, please contact Stacy Tanet at satanet@onecypressenergy.com or by phone at 210-340-5900 x316  

Change of Address

All address changes MUST be submitted in writing either by mail, fax or email.  

Conveyance or Transfer of Interest

Please furnish our office with the applicable documentation which has been filed for record in the county where your property is located.  

Conveyance:

Copy of the Assignment, Bill of Sale or Deed conveying the interest.

Name Change:

Copy of the pertinent documentation changing your name. (For example: Name Change Certificate, Marriage Certificate, Divorce Decree.)

Trust:

Copy of the Trust Agreement which states the interest as a part of the Trust, or a copy of the documentation transferring the interest into the Trust and a copy of the documentation appointing the Trustee.

Anytime your interest changes, we need to be furnished with the recorded documentation showing the change.

Estate Documentation

Please furnish our office with the applicable documentation which has been filed of record in the county where your property is located.

In Order to Issue a Division Order to the Estate:

Please provide a copy of the Letters Testamentary or other pertinent documentation appointing an estate representative, as well as a copy of the Death Certificate.

In Order to Issue Division Orders to the Beneficiaries with a Probated Will:

Copy of the Order Admitting the Will to Probate and a copy of the Will are needed.

In Order to Issue Division Orders to the Beneficiaries with a Will that has not been Probated:

Copy of the Death Certificate, copy of an Affidavit of Heirship** with a copy of the Will attached.

In Order to Issue Division Orders to the Beneficiaries with no Will:

Copy of the Death Certificate and a copy of an Affidavit of Heirship**.

** The Affidavit of Heirship should be signed by two impartial parties who are familiar with the descendant. Neither affiant should be a member of the descendant’s family. The Affidavit of Heirship should address the family and marital history of the descendant; it should further include statements regarding where the descendant left a Will, and stating that all debts and taxes have been paid.